LoopCapture is an exhibition lead capture service: the LoopCapture app for iOS and Android, the LoopCapture Visitor app, the Exhibitor Panel at app.loopcapture.in and this website. It is a LoopCare Technologies product and a brand of Purple Global Ventures LLP, GIFT City, Gandhinagar, Gujarat, India ("we"). "You" means the company that opens an account and everyone it invites.

The person who signs up becomes the first admin and accepts these terms for the company. Admins invite reps, choose which exhibitions each person sees and can remove access at any time. Keep passwords and kiosk PINs private; you are responsible for activity under your account. Tell us at hello@loopcapture.in if you think an account has been misused.

Your first exhibition is a free pilot with every feature and no lead limit. After that, every exhibition is free up to 100 leads. No payment card is needed for either. Pilot slots are limited each quarter and we may decline a pilot that is not for a genuine exhibition.

Paid use is billed per exhibition, either per lead above the free 100 or as one flat exhibition fee; the per-lead bill never exceeds the flat fee. Optional extras (kiosk mode, your own branding, organiser bundles) are priced separately. You see the price before you confirm, in ₹, AED, SAR or USD. Pay by UPI, card or net banking through Razorpay in India. Gulf customers: contact us to arrange payment. Per-lead bills are raised after the exhibition ends and are due within 15 days. Gulf invoices are issued from India as an export of services; any VAT is accounted for by you under reverse charge. Refunds follow our refund policy.

Everything your team captures belongs to you. We process it only to run LoopCapture for you, as your processor under India’s DPDP Act 2023 and, for Gulf visitors, the UAE PDPL and Saudi PDPL. You can export leads at any time as CSV or into your CRM. We tell you before we add a new service provider that handles your data, and promptly if a breach affects it. Our privacy policy and security page explain what we store and where.

Every lead records the visitor’s consent before it is saved. You must only capture people who agree, tell them who will contact them, and act on any request to correct or erase their details within 30 days. The Exhibitor Panel has an erase button for this.

WhatsApp and email messages are sent in your company’s name. Send only what the visitor asked for (a catalogue, a quote, a follow-up) and stop when they ask you to. WhatsApp messages go from LoopCapture WhatsApp (our number, with your company name) or from your own WhatsApp API from any provider; one is chosen before your first exhibition goes live. With your own API, your provider and Meta bill you directly and their business messaging rules apply to you. Thank-you and bulk email use pre-paid email credit at the rate agreed with you, shown again before you send. If credit runs out, emails pause until an admin tops up.

Do not use LoopCapture to send bulk unsolicited messages, collect data about people who did not visit your stall, resell lead data, upload unlawful content, probe or overload our systems, or copy the service. We may suspend an account that does, after warning you where we reasonably can.

The apps keep capturing without signal and upload when a connection returns. We aim for 99.5% monthly uptime for the Exhibitor Panel and sync, excluding planned maintenance announced 48 hours ahead. You can download your own data at any time from the Exhibitor Panel; we do not promise backups. Leads waiting on a phone are only as safe as that phone, so let the app sync before you uninstall it.

The mobile apps are distributed only through the App Store and Google Play, and updates come from there. We may require a minimum version when an older one can no longer sync safely; the app will tell you before it stops.

We own LoopCapture, its software, design and brand. You get a non-exclusive right to use it for your business while your account is active. You own your content, including your logo, catalogues and leads, and let us display it inside the service for you and your visitors.

Each of us keeps the other’s non-public information confidential and uses it only for this service. That includes your leads, prices and catalogues on our side. Our staff cannot see your leads. If support needs access to fix a problem, we ask your admin first and record every access.

Either of us can end the service with 30 days’ notice; you can also delete your company account from the Exhibitor Panel at any time. You can export everything first. We delete your data 90 days after the account ends, except invoices we must keep by law. We may end an account sooner for serious or repeated breach of these terms, or for unpaid invoices more than 30 days overdue after a reminder.

We provide LoopCapture with reasonable care and skill, but not every feature will suit every exhibition. Neither of us is liable for indirect or consequential loss, such as lost deals. Our total liability in any year is limited to the fees you paid us in that year. Nothing here limits liability that the law does not allow us to limit.

We will tell admins by email at least 30 days before a change that reduces your rights. Continuing to use LoopCapture after that date means you accept the new terms; if you do not, you can delete your account and export your data first.

These terms are governed by the laws of India. We will first try to settle any dispute by talking. If that fails within 30 days, the courts in Gandhinagar, Gujarat have jurisdiction.

Setup and training are free. Support is by email at hello@loopcapture.in; we reply within one working day, and within the hour during your show. A brand of Purple Global Ventures LLP · © 2026 LoopCare Technologies. LoopCapture is a product of LoopCare Technologies, GIFT City, Gandhinagar, Gujarat, India.